top 10 technology trends 2024

Top 10 Technology Trends 2024: Gartner’s Insights


As we approach the conclusion of 2023, the highly anticipated technology trends of 2024 are on the horizon, promising significant shifts in the business and tech landscape. With the rapid evolution of AI, these emerging innovations hold the potential to propel businesses toward their goals. 

Numerous research firms strive to predict the technology trends that will shape business decisions over the next three years, and Gartner stands out as a leading authority, annually releasing insightful forecasts. In this comprehensive article, we delve into Gartner’s predictions for the top 10 technology trends of 2024, offering profound insights and strategic solutions for stakeholders. 


10 Technology Trend 2024 According to Gartner

Gartner has released the top 10 strategic technology trends for 2024 that will impact business development and strategy. These are the latest technology trends that are expected to add value to the business environment, both internally and externally. What are the 10 technology trends? Here’s the full explanation. 

1. AI Trust, Risk, and Security Management (AI TRiSM)

technology trends 2024 AI TRiSM

AI TRiSM is a solution set for proactively identifying and mitigating AI model and application risks. It helps organizations integrate governance to ensure AI systems meet compliance rules, are fair, agile, and can protect data privacy when using or building AI models and applications at an early stage. 

AI TRiSM consists of four pillars: Explainability/Model Oversight, ModelOps, AI Application Safety, and Data Protection. TRiSM’s AI capabilities are needed to achieve better outcomes related to AI adoption. These include achieving business goals and ensuring user acceptance. This solution can be thought of as a set of more effective ways to build safeguards for the widespread adoption of artificial intelligence. 

2. Continous Threat Exposure Management (CTEM)

There is no doubt that cyber threats are a frightening specter for businesses. However, Gartner predicts that the future will require a commitment to address and manage the potential exposure to cyber threats that could threaten business continuity. 

The CTEM trend is closely related to the increasing need for automation of security patch control and application as a tactic to reduce future exposure. This trend will actively prioritize what poses the greatest threat to the business. 

CTEM can be implemented in five steps, from scoping cybersecurity exposure, to developing asset discovery processes and risk profiles, to prioritizing the threats that are most likely to be exploited, to validating how attacks work and how systems respond, to mobilizing processes and people to ensure teams can mitigate any obstacles. 

3. Sustainable Technology

It is Gartner’s top strategic trend because it is considered a digital solution framework that can significantly impact corporate and customer environmental, social, and governance (ESG). Sustainable technology is becoming increasingly important to optimize costs, energy performance, and asset utilization to ensure responsible business practices, while at the same time enabling new business models and technology-based products to better serve customers. 

It is predicted that sustainable technology will create significant opportunities in three main areas. Starting with internal IT operations that can deliver maximum results with minimal resources, to overall business operations, including transparency in sourcing practices to reducing emissions, and to customer operations in the form of products and services that can meet their sustainability goals. 

4. Platform Engineering

This trend is one of the new technology approaches that can have an impact on the speed of application delivery and business outcomes. Platform engineering can improve developer experience and productivity through the provision of self-service capabilities through the automation of infrastructure operations. 

By 2026, approximately 80 percent of large software development organizations will establish Platform Engineering teams to provide reusable services, components, and tools for delivering applications. The major problem of collaboration between software developers and operators could be solved by this trend. 

“Platform engineering emerged in response to the increasing complexity of modern software architectures. Today, non-expert end users are often asked to interact with a complex set of ‘mysterious’ services. To reduce these barriers, forward-thinking companies are building platforms that bridge the gap between end users and the support services they rely on,” said Paul Delory, VP analyst at Gartner. 

5. Intelligent Applications

The demand for intelligent applications will continue to grow due to their ability to learn, adapt, and generate new ideas that can improve automated and dynamic decision making. Like generative AI, intelligent applications will also learn from interactions to improve their responses in real time and have the potential to enhance the experience of users, developers, and product owners. 

Uniquely, the capabilities of intelligent applications are predicted to surpass those of GenAI. They can exhibit behaviors and learning outcomes driven by one or more AI techniques.  The potential to accelerate innovation, reduce costs, and increase expectations for business value is inherent in the capabilities of intelligent applications. 

6. AI-Augmented Development

This trend is predicted to change the way work is done. It will improve existing processes by opening up access to information and skills across business roles and functions. AI-driven development has the potential to automate tasks, increasing productivity, reducing costs, and providing opportunities for new business growth. 

Because it requires no technical skills from the user and is widely available, Generative AI can equalize access to information and skills across business roles and functions. This makes it one of the most disruptive trends in business. 

Gartner predicts that by 2026, more than 80 percent of enterprises will be using Generative AI APIs and models to deploy GenAI-enabled applications in production environments. This represents a significant increase from less than five percent in 2023. 

7. Industry Cloud Platforms

This trend combines software, platform, and Infrastructure-as-a-Service (IaaS) capabilities to provide specific solutions for various industry verticals that are not adequately served by generic solutions. These industry solutions are largely based on public cloud services to manage workloads and accelerate changes to specific business, data, compliance, or other needs. 

8. Democratized Generative AI

Democratized Generative AI has the potential to change the way work is done by improving existing processes and opening up opportunities for information and skills to be shared across business roles and functions. This trend is predicted to have an impact on productivity, cost efficiency and acceleration of innovation. 

The adoption of GenAI can significantly increase productivity with a Large Language Model (LLM) that connects employees with knowledge of conversational styles, easier customization and innovation by technologists, APIs in the public cloud to build applications without building custom models, and flexible deployment options with better security and privacy controls. 

9. Augmented Connected Workforce

technology trends 2024 Augmented Connected Workforce

The need to continuously adapt to changing internal and external customer demands is emerging as an augmented, connected workforce trend. This approach can also facilitate access to rapidly evolving digital tools, whether related to GenAI, workforce skills and migration, or other opportunities to augment and automate. 

10. Machine Customers

AI will accelerate the trend of machines becoming customers by “seducing” them into making more sophisticated transactional decisions. This is due to the ability of AI to accelerate the trend of devices and machines becoming customers in the same way that humans do. 

Machine customers supported by AI will certainly have very different behaviours from those of humans, even though this trend will be seen as more logical and rational over time. As a result, sales, marketing, and customer service must be prepared to attract, retain, and serve the unique needs of machine customers. Otherwise, they risk losing revenue. 


Challenges in Addressing the Latest Technology Trends

The technology trends that are predicted to develop are sure to present challenges for many of the parties involved. Some of these challenges are in the areas of infrastructure readiness, personnel skills, and the availability of company budgets for the adoption of these trends. 

On the other hand, threats related to increasing cybercrime and malware attacks may also weaken the security of the company’s digital applications and services. In addition, data privacy and theft of personal information require special attention. Organizations must be careful not to share data with other parties without due consideration. 


What Are the Opportunities Related to Technology Trend in 2024?

The massive role of AI in the 10 technology trends that are predicted to evolve in 2024 can open up new opportunities for businesses. GenAI disruption in every industry can optimize business goals, with more efficient costs. 

It is undeniable that GenAI can have a positive impact on work efficiency and productivity. This is what makes it capable of transforming business models and services in such a way that it has the potential to blur the lines between the digital and the physical. 


Strategies to Address the Technology Trend of 2024

In order to respond to the 2024 technology trends, businesses must certainly create a strategy to adapt them optimally. There are the strategies to be taken into consideration: 

  • Create a comprehensive plan so that it can achieve the goals of the business in the short and long term. 
  • Make sure to hire and invest in people with AI, robotics programming, and technical skills like analytical models. 
  • Leverage real-time data to facilitate communication and business decisions.  
  • Make sure that the system is always updated and that it provides a high level of security in terms of both the various leaks and the loopholes that can be exploited by cyber criminals. 

For your company to have a reliable strategy in the face of growing technology trends, CTI Group, as the largest IT company in Indonesia, is here to meet the latest IT needs. 


Respond to Technology Trends with CTI Group, Indonesia’s Largest IT Company

Prepare your business and organization for the challenges and adaptations of the latest technology trends with CTI Group. With the support of more than 250 experienced and certified engineers, more than 100 global IT brands from 11 subsidiaries, CTI Group ensures that your business is ready to adapt to the latest technology trends. 

Get a variety of the latest technology solutions according to the needs of your business and the latest information about IT from CTI Group. For more information on the latest technology trends that your business needs, please contact us using the link below. 

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