Bisnis.com – PT Computrade Technology International (CTI Group) assesses that connected enterprise have a greater chance of meeting customer expectations. Restrictions on people’s socialization during the Covid-19 pandemic have given rise to new expectations in customers, and all companies are competing to fulfill these expectations. CTI Group CEO Rachmat Gunawan said before the pandemic, many companies, both B2B and B2C, had made customers their focus.
Journalist: Leo Dwi Jatmiko
